Customers of mechanics, driving schools, removalists and car washes tend to be in the middle of a problem. They are looking for someone dependable, and a poor page loses them in seconds. Here are five common mistakes and how to fix each one.
Mistake one: no list of what you actually do
A page that says "all your car needs" tells a driver nothing. Fix: list the makes you work on and the main jobs, such as servicing, brakes and roadworthy checks. Driving schools can list lesson types, and removalists the kinds of moves they handle.
Mistake two: no explanation of quotes
Customers fear surprises. Fix: one short paragraph on how a quote works, what information you need and whether it is free. Removalists can describe how an estimate is prepared.
Mistake three: vague location
In Sydney, distance and traffic are serious. Fix: name the suburb, whether Parramatta or Marrickville, and the areas you serve. Mobile services should list the suburbs they cover.
Mistake four: hours and booking hidden away
Someone with a flat battery will not search for your opening times. Fix: put hours and a phone number in the first screen. A free page from Seliee lets you do that in minutes.
Mistake five: nothing about what to expect
Learners want to know what a first lesson involves; car wash customers want to know how long a wash takes. Fix: describe the first visit in two sentences.
A quick routine
- List the services in plain words.
- Explain how quotes or bookings work.
- Name your suburb and service area.
- Put hours and a phone number at the top.
- Describe a first visit.
What each trade can add
A mechanic might say whether customers can wait on site, whether a courtesy car is available and how to arrange a drop-off before work. A driving school can explain whether lessons start from the learner's home or a set meeting point, and which test routes it knows. A removalist can mention whether it handles apartments with lifts or stairs, and how far ahead weekend dates fill up.
Work through them in an evening, then read the page on a phone as a stranger would. The fixes are small, and each removes a reason for a customer to ring the next business on the list.
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